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Patient Services Receptionist
2 months ago
Position Overview:
Texas Physical Therapy Specialists is seeking a dedicated and organized Full-Time Medical Office Receptionist to enhance our team.
At Texas Physical Therapy Specialists, we pride ourselves on fostering a positive work environment where our staff can thrive while assisting patients in their recovery journeys. We offer a supportive atmosphere, opportunities for professional development, and the resources necessary to excel in your role. Join us and experience personal and professional growth.
Employment Type: Full-Time
Compensation: $16-18 per hour
Availability: Monday/Wednesday 7:00am-4:30pm, Tuesday/Thursday 9:00am-7:00pm, Friday 7:00am-4:00pm
Ideal Candidate: We are looking for an individual with exceptional organizational skills, a passion for continuous improvement, and a commitment to providing outstanding service to our patients.
Benefits for Full-Time Employees:
- Employee-focused culture
- Comprehensive medical, dental, and vision insurance
- Generous paid time off
- 401(k) with employer matching
- Complimentary life insurance
- Family support and parental benefits
- Additional perks
Key Responsibilities:
This pivotal role encompasses various front desk functions, including delivering exceptional customer service, managing patient check-ins and check-outs, scheduling appointments, handling referrals, verifying insurance, obtaining authorizations, and collecting payments.
- Greet and welcome patients warmly.
- Facilitate patient check-in and check-out processes, ensuring all necessary documentation is accurate and complete.
- Answer phone calls pleasantly and direct inquiries to the appropriate personnel.
- Register patients accurately and create accounts within our Electronic Medical Records (EMR) system.
- Efficiently schedule appointments for both new and returning patients.
- Perform routine administrative tasks promptly, including preparing patient documents, verifying insurance, and processing payments.
- Complete opening and closing duties as assigned.
- Exhibit outstanding customer service while maintaining compliance with HIPAA regulations.
Qualifications:
- High School Diploma or GED required.
- Proficient in MS Office and basic office support skills (telephone, filing, data entry) along with basic math abilities.
- Excellent telephone etiquette and a friendly demeanor.
- Strong verbal and written communication skills; ability to convey information clearly.
- Previous experience in a similar role is preferred but not mandatory.
- Availability for Full-Time work.
Join us and thrive in a rewarding environment
