Patient Service Coordinator

1 week ago


Round Rock, Texas, United States Dental Care Alliance Full time
Overview

We are seeking a highly skilled Patient Service Representative to join our clinical team in Round Rock, Texas. This individual will provide exceptional patient service and satisfaction while operating in a team-based environment. The ideal candidate will be a support person to all staff members and patients, answering phones, handling inquiries, making appointments, and assisting with treatment plans.

Responsibilities
  • Customer Service: Greet patients, sign them in, schedule appointments, and handle incoming phone calls.
  • Patient Support: Assist patients in accordance with training, ensuring they receive the best possible service.
  • Administrative Tasks: Maintain appointment books, confirm appointments, follow up on no-shows, and register patients.
  • Financial Management: Post charges and payments to patient accounts and maintain a clean and friendly waiting area.
Qualifications
  • Experience: Working in a dental, medical, or healthcare office is preferred.
  • Knowledge: Familiarity with insurance plans (HMO/PPO) is a plus.
  • Communication Skills: Excellent customer service skills and experience answering telephones.

Dental Care Alliance is an equal opportunity employer and celebrates diversity. We encourage collaboration, innovation, and strong execution in our team. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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