Patient Services Coordinator
3 weeks ago
The Patient Services Specialist 3 provides advanced-level administrative support services in a physician office, clinic, or other operational area to ensure high-quality, patient-centered care. This senior-level position handles complex tasks, assists in training staff, and serves as a backup supervisor.
Key Responsibilities
- Assists in the hiring process and serves as a peer interviewer.
- Performs patient relations, check-in, check-out, scheduling, insurance verification, and phone duties.
- Serves as an expert in handling complex tasks and responding to escalated issues.
- Participates in process improvements initiatives, facilitates team meetings, and tracks metrics.
- Mentors and trains staff in processes and procedures.
- Provides training on applications, websites, and resource access.
- Serves as backup to supervisor in their absence, assisting with scheduling, assigning tasks, and following up on work results.
- Monitors and arranges for facility and equipment maintenance and repairs.
- Performs quality assurance audits and orders supplies as needed.
Requirements
- Excellent listening, interpersonal, and communication skills, with professional telephone etiquette.
- Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious, and tactful.
- Knowledge of patient registration procedures and documentation.
- Knowledge of medical insurance claims procedures and documentation, including the Out of Network process.
- Skilled in personal computer use and related software applications.
- Skilled in preparing and maintaining patient records.
- Ability to analyze unpaid third-party claims and delinquent accounts to determine follow-up actions.
- Ability to mentor and train staff.
Benefits
- Immediate eligibility for health and welfare benefits.
- 401(k) savings plan with dollar-for-dollar match up to 5%.
- Tuition Reimbursement.
- PTO accrual beginning Day 1.
Qualifications
- High School Diploma or GED Equivalent.
- 2 Years of Experience.
Baylor Scott & White Health is an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
-
Hospice Nurse
3 weeks ago
Round Rock, Texas, United States Enhabit Full timeAt Enhabit, we're committed to delivering exceptional patient care in the comfort of their own homes. As a Hospice Nurse, you'll play a vital role in coordinating care, assessing patient needs, and implementing personalized care plans.With a focus on innovation and collaboration, our team is dedicated to expanding what's possible for patient care. We're...
-
Registered Nurse Case Manager
3 weeks ago
Round Rock, Texas, United States St. David's South Austin Medical Center Full timeJob Summary:As a Registered Nurse Case Manager at St. David's South Austin Medical Center, you will play a vital role in promoting patient-centered care by coordinating the plan of care for patient stays, managing length of stay, ensuring appropriate resource management, and developing safe and appropriate discharge plans in collaboration with the...
-
Registered Nurse Case Manager
3 weeks ago
Round Rock, Texas, United States St. David's South Austin Medical Center Full timeJob DescriptionOverview At St. David's South Austin Medical Center, we are seeking a skilled Registered Nurse Case Manager to join our team. As a Registered Nurse Case Manager, you will play a vital role in promoting patient-centered care by coordinating the plan of care for the patient stay, managing the length of stay, ensuring appropriate resource...
-
CVICU Clinical Nurse Coordinator
4 weeks ago
Round Rock, Texas, United States St. David's South Austin Medical Center Full timeAbout the RoleWe are seeking a highly skilled Clinical Nurse Coordinator to join our CVICU team at St. David's South Austin Medical Center. As a Clinical Nurse Coordinator, you will play a vital role in ensuring the delivery of high-quality, patient-centered care and coordination of all functions in the unit/department during the designated shift.Key...
-
ICU Clinical Nurse Coordinator
4 weeks ago
Round Rock, Texas, United States St. David's Round Rock Medical Center Full timeJob SummaryThe Clinical Nurse Coordinator (CNC) plays a vital role in ensuring high-quality, patient-centered care and coordination of all functions in the ICU during the designated shift.In collaboration with the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies and procedures, serving as a...
-
Patient Service Representative
3 weeks ago
Round Rock, Texas, United States Texas Oncology Full timeOverview: Texas Oncology is seeking a skilled Patient Service Representative to support our Medical Oncology Department. This role will be based at our Austin, Texas location and will work Monday through Friday, 8:30a - 5:00p. As a member of our team, you will play a critical role in delivering high-quality, evidence-based care to patients close to...
-
Vascular Surgery Clinical Nurse Coordinator
3 weeks ago
Round Rock, Texas, United States St. David's South Austin Medical Center Full timeJob SummaryThe Clinical Nurse Coordinator (CNC) at St. David's South Austin Medical Center plays a vital role in ensuring high-quality, patient-centered care and coordination of all functions in the unit/department during the designated shift.In collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in...
-
CT Technologist
3 weeks ago
Round Rock, Texas, United States St. David's North Austin Medical Center Full timeJob SummaryWe are seeking a skilled CT Technologist to join our Imaging Services team at St. David's North Austin Medical Center. As a CT Technologist, you will be responsible for coordinating services and activities specific to the Imaging area, including CT and Radiology. You will monitor technical clerical functions, ensuring efficient patient throughput...
-
Hospice Clinical Team Leader
3 weeks ago
Round Rock, Texas, United States Traditions Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Registered Nurse to serve as our Clinical Team Leader in Hospice Care. As a key member of our team, you will be responsible for overseeing the day-to-day clinical operations of our branch, ensuring the highest level of quality patient care and compliance with regulatory standards.Key...
-
Nutrition Services Coordinator
4 weeks ago
Round Rock, Texas, United States TouchPoint Full timeJob SummarySecure patient meal selections and special requests through telephone or face-to-face interactions, ensuring optimal food preferences are met within dietary guidelines.Key Responsibilities:Follow proper telephone etiquette and procedures with patients, visitors, and healthcare professionals.Offer alternatives to menu items as allowed on prescribed...
-
Case Management Assistant
4 weeks ago
Round Rock, Texas, United States Ascension Full timeJob SummaryAs a Case Management Assistant, you will play a vital role in supporting the case management process, ensuring seamless patient care and efficient hospital operations. Your responsibilities will include obtaining and recording authorizations for ancillary services, facilitating referrals to appropriate facilities or agencies, and expediting...
-
Human Resources Coordinator
4 weeks ago
Round Rock, Texas, United States St. David's Round Rock Medical Center Full timeJob SummarySt. David's Round Rock Medical Center is seeking a dedicated Human Resources Coordinator to provide local HR support to employees and be the face of the HR office. As a key member of our HR team, you will guide employees seeking HR transactional support to the correct self-service portal and/or the HR service center. You will also support the HR...
-
Patient Access Representative
3 weeks ago
Round Rock, Texas, United States Ascension Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative - Pharmacy to join our team at Ascension. As a Patient Access Representative - Pharmacy, you will be responsible for communicating with patients and participants regarding prescriptions, resources, and general questions.Key ResponsibilitiesCommunicate with patients...
-
Endoscopy Clinical Nurse Coordinator
3 weeks ago
Round Rock, Texas, United States St. David's Medical Center Full timeJob SummaryWe are seeking a highly skilled and experienced Endoscopy Clinical Nurse Coordinator to join our team at St. David's Medical Center. As a key member of our nursing staff, you will be responsible for coordinating and supervising the planning and implementation of endoscopy services, ensuring the highest level of patient care and...
-
Endoscopy Clinical Nurse Coordinator
3 weeks ago
Round Rock, Texas, United States St. David's Medical Center Full timeDeliver Exceptional Patient CareAt St. David's Medical Center, we are committed to providing the highest quality patient care. As an Endoscopy Clinical Nurse Coordinator, you will play a vital role in ensuring that our patients receive the best possible care.Key Responsibilities:Coordinate and supervise the planning and implementation of endoscopy...
-
Dialysis Clinical Nurse Coordinator
3 weeks ago
Round Rock, Texas, United States St. David's HealthCare Full timeAbout the RoleWe are seeking a highly skilled and dedicated Clinical Nurse Coordinator to join our team at St. David's HealthCare. As a Clinical Nurse Coordinator, you will play a vital role in ensuring the delivery of high-quality, patient-centered care in our dialysis unit.Key ResponsibilitiesAssist with admission and discharge processes to ensure...
-
Pain Management Office Coordinator
3 weeks ago
Round Rock, Texas, United States Pain Specialists of America LLC Full timeJob OverviewPain Specialists of America LLC is seeking a highly skilled Front Desk Office Coordinator to join our team. The ideal candidate will possess excellent communication skills and be customer service driven.The Front Desk Coordinator will serve as the initial point of contact for all incoming patients, ensuring they feel welcome and are properly...
-
Operating Room Clinical Nurse Coordinator
3 weeks ago
Round Rock, Texas, United States Columbia Oakwood Surgery Center Full timeColumbia Oakwood Surgery Center is committed to delivering high-quality patient-centered care. We are seeking a skilled Clinical Nurse Coordinator to join our team in the Operating Room.The Clinical Nurse Coordinator ensures efficient throughput and high-quality patient care. This role collaborates with the management team to direct, monitor, and evaluate...
-
Clinical Nurse Coordinator
4 weeks ago
Round Rock, Texas, United States St. David's South Austin Medical Center Full timeAbout the RoleWe are seeking a highly skilled Clinical Nurse Coordinator to join our Trauma ICU team at St. David's South Austin Medical Center. As a Clinical Nurse Coordinator, you will play a vital role in delivering high-quality patient-centered care and coordinating all functions in the unit.Key ResponsibilitiesPartner with a multidisciplinary team to...
-
Clinical Research Coordinating Specialist
2 weeks ago
Round Rock, Texas, United States Austin Retina Associates Full timeJob Title: Clinical Research Coordinating SpecialistAustin Retina Associates is seeking highly skilled and patient-focused individuals to fill a Clinical Research Coordinating Specialist role. As part of our team, you will work closely with clinical research coordinators to assist with collecting data from research patients. Key responsibilities...