Customer Service Representative
7 hours ago
Job Description:
We are seeking a highly motivated and organized Customer Service Representative to join our team at Farmers Insurance - Carrie Joos Agency. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Responsibilities:
* Work closely with our Producers to provide prompt, accurate and courteous service to our clients
* Prepare and process quotes, proposals, applications, bonds, endorsements and certificates of insurance
* Assess risk and coverage, review, and update policies
* Handle customer phone calls, face-to-face meetings, and general correspondence
* Maintain client activity tracking, files, billing, process payments and monitor accounts receivable
Requirements:
* Over 18 years of age
* High School Diploma or Equivalent
* Dynamic, kind, and caring demeanor
* Excellent written and oral/presentation skills
* Desire to work towards measurable quotas and bonuses
* Currently possess a property & casualty insurance license or be able to obtain (within 90 days)
* Have working knowledge of Microsoft Office
* Excellent Organizational Skills a MUST
Benefits:
* Annual Base Salary + Commission + Bonus Opportunities
* Career Growth Opportunities
* Flexible Schedule
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