Customer Service Representative

2 days ago


Bloomington, Illinois, United States Mandy Reed - State Farm Agent Full time
About Our Agency

We are a dynamic and customer-focused insurance agency dedicated to providing exceptional service to our clients. As a Customer Service Representative with Mandy Reed - State Farm Agent, you will play a vital role in delivering outstanding client experiences that drive business growth.

Responsibilities
  • Answer customer inquiries and provide policy information in a timely and accurate manner.
  • Assist customers with policy changes and updates, ensuring seamless transitions and minimal disruption.
  • Process insurance claims efficiently and effectively, following up with customers to ensure satisfaction.
  • Maintain accurate records of customer interactions, providing valuable insights for future improvements.
Qualifications
  • Strong communication and interpersonal skills, with the ability to build rapport with diverse clients.
  • Detail-oriented and able to multitask, with a focus on delivering high-quality results.
  • Previous customer service experience preferred, but not required.

We are committed to creating a positive and inclusive work environment that fosters growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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