IT Support Specialist, Junior
2 weeks ago
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Position: IT Support Specialist, Junior - Contract
Company: Wyetech LLC
Wyetech LLC is seeking IT Support Specialists at various experience levels who possess the following skills:
- Technical Support: Assist in the deployment, troubleshooting, and upkeep of IT infrastructures.
- Help Desk Services: Deliver Tier 1 support for problem identification, diagnosis, and resolution.
- Operational Management: Oversee daily configuration and operational tasks of IT systems.
- User Assistance: Aid users in navigating and utilizing IT systems effectively.
- Problem Resolution: Provide both Tier 1 and Tier 2 support for issue identification, diagnosis, and resolution.
System Monitoring: Support IT systems through daily operations, monitoring, and troubleshooting for all client/server/storage/network devices, mobile devices, and more.
Communication: Facilitate the escalation of issues and communicate status updates to management and internal stakeholders.
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