Retail Customer Experience Representative
6 days ago
At CVS Health, we're shaping the future of healthcare for people, businesses, and communities. Our Retail Store Associates play a meaningful role in this vision, providing exceptional customer experiences and helping individuals navigate their unique healthcare needs.
About UsWe're a leading health care innovator dedicated to delivering enhanced human-centric health care solutions. Our purpose guides our commitment to make healthcare more personal, convenient, and affordable for all.
Job OverviewThe Retail Store Associate position offers an exciting opportunity to excel in a fast-paced, customer-focused environment, working both independently and as part of a dynamic team. You'll be responsible for:
- Providing top-notch customer service by anticipating needs, demonstrating empathy, and resolving potential issues efficiently
- Giving warm and friendly greetings, maintaining eye contact, and offering assistance locating additional items when needed
- Accurately handling cash, checks, and credit card transactions while adhering to company policies and procedures
- Maintaining sales floor appearance by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager
- Supporting opening and closing store activities, assisting pharmacy personnel when needed, and embracing new services and loyalty programs that support our purpose
To succeed in this role, you'll need:
- A high school diploma or equivalent preferred but not required
- Physical abilities to remain upright for prolonged periods, lift up to 35 pounds occasionally, and perform visual inspections involving small parts/details
- Previous experience in a retail or customer service setting is a plus
CVS Health offers a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k) retirement savings plan, and an Employee Stock Purchase Plan. Enjoy paid time off, holidays, and opportunities for growth and career development.
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