Customer Experience Associate

1 week ago


Jersey City, New Jersey, United States conduet Full time

We are Conduet, a leading online sports betting and iCasino platform. We are seeking an experienced Customer Service Representative to join our team.

As a Customer Service Representative, you will be responsible for assisting customers with all issues related to their online accounts.

Key Responsibilities:

  • Communicate with customers via phone, email, and live chat
  • Provide knowledgeable answers to questions about products, pricing, and availability
  • Work with internal departments to meet customer needs
  • Data entry in various platforms

Qualifications:

  • At least 1-3 years' of relevant work experience
  • Excellent phone etiquette and verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Sports interest and knowledge

Estimated Salary: $40,000 - $60,000 per year. Benefits include health insurance, paid time off, and opportunities for professional growth.



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