Customer Service Representative
4 weeks ago
Fulton Bank is seeking a highly motivated and customer-focused Customer Service Representative (Multi-Site) to join our team. As a key member of our Financial Center team, you will be responsible for providing exceptional customer service and facilitating customer transactions.
Key Responsibilities- Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
- Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate and follow-through on referral opportunities.
- Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
- Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures.
- Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.
- Education: High School Diploma or equivalent.
- Experience: 6 to 12 months customer service experience.
- Cash handling experience: 6 to 12 months.
Fulton Bank offers a comprehensive benefits package, including medical plans, flexible spending account, dental and vision insurance, life insurance, 401(k) program, paid time off, disability insurance coverage, and a robust wellness program.
About Fulton BankFulton Bank is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. We are a leading financial institution dedicated to serving our customers and communities.
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