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Veterinary Clinic Receptionist
1 month ago
We are seeking a highly organized and compassionate Veterinary Receptionist to join our team at Alliance Animal Health. As a key member of our front office team, you will be responsible for providing exceptional customer service to our clients and their pets.
Job Summary:The Veterinary Receptionist will be responsible for maintaining the visual appeal of the hospital reception area, greeting and welcoming clients and patients, answering questions and triaging client concerns, answering calls and directing to the appropriate party for resolution, scheduling appointments to maximize efficiency and daily flow, checking in and checking out clients and processing payments.
Responsibilities:- Maintain a clean and organized reception area, ensuring a welcoming environment for clients and patients.
- Greet and welcome clients and patients, answering questions and addressing concerns in a compassionate and professional manner.
- Answer calls and direct to the appropriate party for resolution, ensuring timely and efficient communication.
- Schedule appointments to maximize efficiency and daily flow, ensuring a smooth and seamless experience for clients and patients.
- Check in and check out clients, processing payments and maintaining accurate records.
- Minimum 2 years of experience in a veterinary setting, preferably as a receptionist.
- Experience with Cornerstone software is required.
- Compassionate, calm, and team-oriented with excellent communication and interpersonal skills.
- Highly organized and possess strong computer skills.
- Self-starter with a desire to continue advancing knowledge and skillset.
- Competitive hourly rate of $22-27.
- Comprehensive benefits package, including health, dental, vision, liability, 401(k), and life insurance.
- Employee Assistance Program and Paid Vacation and Sick Time for all employees.
- Paid Bereavement Program and Paid Parental Leave Program.
- Continuing Education Allowance and Tuition Assistance Program.
- Access to a CVA/CVT/CVPM Partnership through Penn Foster.
- Career Development Opportunities and Referral Bonus Program.
