Client Support Coordinator
2 weeks ago
Location: Franklin, MA 02038
Category: Case Management
Education Requirement: Bachelor's Degree
Kaleidoscope Family Solutions, Inc. has been dedicated to assisting individuals with special needs for over two decades. We are seeking a skilled Case Manager to contribute to our mission of making a positive impact.
ROLE AND RESPONSIBILITIES
- Conduct initial assessments: Engage with families and/or individuals to explain the services offered by the organization.
- Provide continuous guidance and training to unlicensed direct care personnel.
- Assign qualified Direct Support Professionals (DSPs) to ensure the highest quality of service delivery.
- Participate in regular meetings for all clients under your supervision.
- Review staff documentation for accuracy and completeness, making updates as needed.
- Develop and maintain clinically appropriate objectives.
- Collaborate with families and internal support teams to facilitate smooth transitions for individuals entering the program.
- Foster positive, trusting relationships with colleagues, families, and individuals through effective communication.
- Demonstrate problem-solving skills and serve as a role model for professional ethics and standards.
EDUCATIONAL AND PROFESSIONAL REQUIREMENTS
- A minimum of a Bachelor's Degree in Psychology, Social Work, or a related discipline.
- At least 1-3 years of experience in human services, including conducting assessments and providing in-home support.
- Reliable access to transportation.
- Willingness to travel within designated areas.
- Ability to work independently and manage a flexible schedule.
BENEFITS
- Comprehensive benefits package including medical, dental, 401K, and paid time off.
- Opportunity for personal and professional growth in a meaningful role.
SALARY
Compensation will be based on experience.
Kaleidoscope Family Solutions is an equal opportunity employer.
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