Client Support Specialist
2 weeks ago
Key Responsibilities:
- Provide exceptional customer service to clients via phone, email, and in-person interactions
- Schedule appointments with new and existing clients for agents
- Prepare and submit applications, bind coverage, and process policy changes
- Assist with client inquiries, address changes, and beneficiary updates
- Translate for Spanish-speaking clients and provide cultural support
Requirements
- 2+ years of experience in the insurance industry, preferably in a client-facing role
- Fluent Spanish language skills
- Excellent computer skills and ability to learn new systems
- Strong communication and interpersonal skills
- P&C license and/or Life & Health insurance license preferred
About Palmer GroupPalmer Group is a premier employment agency with a strong reputation for providing employment solutions. Our team of experts partners with clients and candidates to navigate the evolving job market. We offer a range of services, including temporary and contract staffing, direct-hire placement, and additional job seeker services. Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.
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