Client Support Specialist

2 weeks ago


Des Moines, Iowa, United States Palmer Group Full time
Job OverviewPalmer Group is partnering with a leading insurance company to find a highly skilled Client Support Representative - Spanish Bilingual. This role offers a dynamic work environment and flexible hours. If you have extensive experience in the insurance industry and strong computer, communication, and Spanish-speaking skills, we encourage you to apply.

Key Responsibilities:
  • Provide exceptional customer service to clients via phone, email, and in-person interactions
  • Schedule appointments with new and existing clients for agents
  • Prepare and submit applications, bind coverage, and process policy changes
  • Assist with client inquiries, address changes, and beneficiary updates
  • Translate for Spanish-speaking clients and provide cultural support

Requirements
  • 2+ years of experience in the insurance industry, preferably in a client-facing role
  • Fluent Spanish language skills
  • Excellent computer skills and ability to learn new systems
  • Strong communication and interpersonal skills
  • P&C license and/or Life & Health insurance license preferred

About Palmer GroupPalmer Group is a premier employment agency with a strong reputation for providing employment solutions. Our team of experts partners with clients and candidates to navigate the evolving job market. We offer a range of services, including temporary and contract staffing, direct-hire placement, and additional job seeker services. Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.

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