Insurance Account Manager
7 days ago
HUB International is a leading insurance broker that advises businesses and individuals on how to prepare for the unexpected. With a focus on providing peace of mind, our team of professionals across North America offers tailored insurance solutions that put our clients in control.
Why Choose HUB?At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization.
Job SummaryThe Commercial Lines Associate Account Manager provides administrative and clerical support to the Commercial Channel through assisting the team in providing quality customer service. This role is responsible for transmitting correspondence to insured and carriers, issuing certificates of insurance, and handling client inquiries.
Key Responsibilities- Transmit correspondence to insured and carriers
- Issue certificates of insurance and evidence of property forms to clients and clients' representatives
- Handle all client inquiries generated from calls in a call center environment
- Process lost policy release forms
- Process endorsement requests and secure pricing from carrier if needed
- Manage account documentation, including ERM 14 forms
- Maintain follow-up system with insurance carriers to ensure requests are processed timely
- Furnish underwriters with additional information as requested
- Pursue a program for personal and professional development
- 1-2 years of commercial insurance account management experience
- Illinois property/casualty license or willingness to obtain within 60 days of hire date
- Well-organized with an aptitude for details
- Strong written and oral communication skills
- Understanding and analysis of insurance coverages, forms, and policies
- A rewarding job that helps local businesses in the community
- Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options
- Generous time-off policies (vacation + Personal/Sick/Floating Holidays)
- A work/life balance because that is important for all of us
- Learn from the expertise of your coworkers
- Growth - HUB is growing, and so can your career
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