Program Implementation Manager, Health Care

4 weeks ago


Dallas, Texas, United States American Heart Association Full time
Job Summary

We are seeking a highly skilled Program Implementation Manager to join our team at the American Heart Association. This role will be responsible for the day-to-day site recruitment, site consultation, and project management of activities for the Target: Aortic Stenosis Initiative.

Key Responsibilities
  • Identify, build, nurture, and maintain relationships to recruit participating sites to achieve program goals.
  • Provide in-depth process and quality improvement consultation, including individual site support, facilitation of educational opportunities, intervention tracking, and process mapping.
  • Assist with sales, onboarding, customer retention, and related activities to ensure excellence and attention to detail throughout the site management process.
  • Collaborate closely with physician leadership, C-suite leadership, and site clinical teams to drive project deliverables.
  • Develop and deliver site and program-wide targeted education and training materials, utilizing collected insights.
  • Identify, build, cultivate, and manage key high-level partner and customer relationships to achieve program goals.
  • Communicate regularly with Project leadership to assure tasks are completed according to project timeline.
Requirements
  • Bachelor's Degree
  • Two (2) – Five (5) years of relevant experience
  • Experience and proven comprehensive record of Microsoft Office suite skills, including Word, Excel, PowerPoint, and Outlook
  • Experience in healthcare or in a public health-related organization, clinical registries, patient registries, clinical studies, or quality improvement programs
  • Ability to function and drive work independently with minimal supervision
  • Strong verbal, written, and presentation communications skills, including communication with clinical leadership
  • Ability to interact and engage with clinicians and C-suite, ideally in a hospital setting
  • Experience and proven record of account management and sales success/business development
Preferred Experience
  • Echocardiogram knowledge or experience is highly desired
  • Master's degree preferred
What We Offer

The American Heart Association offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values and respects all employees.



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