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Operations Manager

2 months ago

Brownsville, Texas, United States Buckle LLC Full time
Job Summary

The Operations Manager is a key member of the retail team, responsible for ensuring the smooth operation of the store. This includes managing daily tasks, overseeing visual merchandising, and providing exceptional customer service.

Key Responsibilities
  • Operations Management
    • Manage daily store operations, including opening and closing procedures
    • Oversee visual merchandising, including creating and implementing visual displays
    • Ensure accurate inventory management and control
    • Monitor and maintain store appearance, including cleanliness and organization
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving issues
    • Engage with customers to build relationships and drive sales
  • Leadership
    • Lead and motivate store team members to achieve sales and operational goals
    • Develop and implement training programs to enhance team member skills
    • Conduct performance evaluations and provide feedback to team members
  • Administrative
    • Manage store budgets and financial reports
    • Coordinate with district and regional teams to achieve business objectives
Requirements
  • High school diploma or equivalent required
  • 1-3 months of retail experience preferred
  • Ability to work a flexible schedule, including evenings and weekends
  • Strong communication and leadership skills
  • Ability to lift up to 50 pounds