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Retail Sales Representative

2 months ago

Brownsville, Texas, United States Conn's Full time

Conn's Retail Sales Representative Job Description

Overview:

  • Advocate for Conn's merchandise and financing solutions through outstanding customer interaction
  • Guide customers through every step of their purchasing journey
  • Possess in-depth knowledge of product categories such as electronics, home appliances, furniture, mattresses, and more
  • Collaborate with store staff to ensure a seamless shopping experience
  • Comfortable engaging with customers, suppliers, and external partners

Key Duties & Responsibilities:

  • Provide in-person assistance to customers
  • Conduct daily outreach to current and prospective clients
  • Generate new business from a diverse array of services
  • Foster a supportive team atmosphere
  • Assist with product displays and store organization
  • Deliver exceptional customer service
  • Stay informed about current inventory and promotional offers
  • Work with partners to address customer concerns
  • Develop and maintain product knowledge and sales materials
  • Cultivate customer relationships and achieve sales targets
  • Adhere to all credit policies and procedures
  • Optimize sales opportunities by presenting all relevant services and products
  • Conduct job responsibilities with integrity and transparency
  • Follow Conn's established sales process for all transactions

Required Experience:

  • High School Diploma, GED, or equivalent

Preferred Experience:

  • Experience in appliance, furniture, or electronics sales
  • Background in customer service
  • Experience in retail operations

Skills & Abilities:

  • Excellent interpersonal and communication skills
  • Driven and self-motivated
  • Organized with a keen attention to detail
  • Positive demeanor towards customers and colleagues
  • Ability to listen, articulate product advantages, and address objections
  • Capable of multitasking and adjusting priorities as needed
  • Maintain a professional appearance and uphold a positive company image
  • Proficient in follow-up and negotiation techniques
  • Influence customer decisions effectively
  • Adapt to evolving technology requirements
  • Work independently as well as collaboratively
  • Receptive to coaching and constructive feedback
  • Quick to learn sales techniques and operate company systems
  • Willing to work a flexible schedule

Working Conditions:

  • Retail environment
  • Physical demands include prolonged standing, lifting merchandise, and utilizing technology
  • Efficient and safe handling of products