Retail Sales Consultant
2 weeks ago
Conn's Retail Sales Consultant Job Overview
Position Summary:
- Drive Conn's offerings and financing solutions through exceptional customer interaction
- Guide clients through every stage of their purchasing journey
- Possess in-depth knowledge of product lines including electronics, home appliances, furniture, mattresses, and more
- Collaborate with store staff to create a welcoming shopping atmosphere
- Engage comfortably with customers, suppliers, and external partners
Primary Responsibilities:
- Provide in-person support to clients
- Conduct daily outreach via phone to current and prospective customers
- Generate new business through a diverse array of services
- Foster a supportive team environment
- Assist with product displays and store layout
- Deliver outstanding customer service
- Stay informed about current inventory and promotional offers
- Work with partners to address customer concerns
- Develop and maintain sales tools and product expertise
- Build and sustain customer relationships while achieving sales targets
- Adhere to all credit guidelines and procedures
- Optimize sales potential by promoting all relevant services and products
- Conduct all job responsibilities with integrity and transparency
- Follow Conn's established sales process for all transactions
Qualifications:
- High School Diploma, GED, or equivalent certification
Preferred Qualifications:
- Experience in appliance, furniture, or electronics sales
- Background in customer service
- Familiarity with retail operations
Skills & Competencies:
- Excellent interpersonal and communication abilities
- Self-driven and results-oriented
- Highly organized with attention to detail
- Positive demeanor towards customers and colleagues
- Capable of listening, articulating product advantages, and addressing objections
- Ability to multitask and adjust priorities as needed
- Maintain a professional appearance and uphold a positive company image
- Proficient in follow-up and negotiation techniques
- Influence customer decisions effectively
- Adapt to evolving technology requirements
- Work independently as well as collaboratively
- Open to coaching and constructive feedback
- Willingness to learn sales techniques and utilize company systems
- Flexibility to work varied hours
Work Environment:
- Retail store setting
- Physical demands include prolonged standing, lifting merchandise, and operating technical equipment
- Efficient and safe handling of products
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