Operations Manager
6 days ago
**Job Summary**
We are seeking a highly skilled and motivated Assistant Manager to join our team at Krispy Kreme. As a key member of our shop management team, you will play a critical role in ensuring exceptional customer service, driving sales growth, and maintaining high standards of quality and safety.
**Key Responsibilities**
- Support the General Manager in achieving business objectives and profitability
- Lead sales efforts, including Hot Light times, retail sales, fundraising, and suggestive selling
- Maximize efficiency in daily doughnut-making and quality control procedures
- Coordinate production schedules to meet guest satisfaction
- Inspect equipment and identify issues for repair
- Ensure shop cleanliness and safety, including shoes, floors, and overall cleanliness
- Supervise shifts and demonstrate leadership
- Assist with recruiting, hiring, training, and other personnel needs
- Manage income and expense budgets, accounts payable/receivable, and report sales and other important information
**Requirements**
- High school diploma or equivalent
- Experience in sales, customer service, and managing others
- Excellent communication and interpersonal skills
- Ability to lift up to 75 pounds and work in a fast-paced environment
- Driver's license required
**About Krispy Kreme**
Krispy Kreme is a leading global retailer of premium-quality doughnuts and coffee. We are committed to providing exceptional customer service and creating a positive work environment for our team members.
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