Operations Manager

6 days ago


Brownsville, Texas, United States Krispy Kreme Full time

**Job Summary**

We are seeking a highly skilled and motivated Assistant Manager to join our team at Krispy Kreme. As a key member of our shop management team, you will play a critical role in ensuring exceptional customer service, driving sales growth, and maintaining high standards of quality and safety.

**Key Responsibilities**

  • Support the General Manager in achieving business objectives and profitability
  • Lead sales efforts, including Hot Light times, retail sales, fundraising, and suggestive selling
  • Maximize efficiency in daily doughnut-making and quality control procedures
  • Coordinate production schedules to meet guest satisfaction
  • Inspect equipment and identify issues for repair
  • Ensure shop cleanliness and safety, including shoes, floors, and overall cleanliness
  • Supervise shifts and demonstrate leadership
  • Assist with recruiting, hiring, training, and other personnel needs
  • Manage income and expense budgets, accounts payable/receivable, and report sales and other important information

**Requirements**

  • High school diploma or equivalent
  • Experience in sales, customer service, and managing others
  • Excellent communication and interpersonal skills
  • Ability to lift up to 75 pounds and work in a fast-paced environment
  • Driver's license required

**About Krispy Kreme**

Krispy Kreme is a leading global retailer of premium-quality doughnuts and coffee. We are committed to providing exceptional customer service and creating a positive work environment for our team members.


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