Automotive Service Coordinator

2 weeks ago


Rockford, Michigan, United States Northland Automotive Full time
About Northland Automotive

We are a family-owned and operated business dedicated to providing top-notch automotive services to our community.

We are committed to delivering exceptional customer service and leveraging the expertise of our experienced technicians to ensure our customers receive the best possible experience.

Job Summary

We are seeking a positive and motivated individual to join our team as a Service Writer. As a Service Writer, you will play a critical role in providing exceptional customer service while working closely with our technicians to ensure seamless repair jobs.

Key Responsibilities
  • Write repair orders, estimate labor, and estimate parts needed for repairs.
  • Prepare estimates and purchase parts required for repairs.
  • Complete order forms, billing, and transmit order information to technicians.
  • Maintain accurate records of all work performed on vehicles.
  • Ensure a clean and organized work environment.
  • Communicate effectively with customers, technicians, and management in a professional manner.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • At least 2 years of experience in the automotive repair or service industry.

We offer a competitive salary, bonus based on performance, and a range of benefits to support your growth and well-being.



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