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Automotive Service Coordinator

2 months ago


Rockford, Michigan, United States Northland Automotive Full time
About Northland Automotive

We are a family-owned and operated business dedicated to providing top-notch automotive services to our community. Our team is committed to delivering exceptional customer service and ensuring that our customers receive the best possible experience.

Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Service Writer. As a Service Writer, you will be responsible for writing repair orders, estimating labor and parts needed for repairs, and communicating with customers and technicians to ensure seamless service delivery.

Key Responsibilities
  • Write repair orders and estimates for repairs
  • Prepare estimates and purchase parts needed for repairs
  • Complete order forms, billing, and transmit order information to technicians
  • Maintain records of all work performed on vehicles
  • Maintain a clean and organized work environment
  • Communicate with customers, technicians, and management in a professional manner
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • At least 2 years of experience in the automotive repair or service industry

We offer a competitive salary, bonus based on performance, and a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.