Pharmacy Support Specialist
4 weeks ago
At PharMerica, we're dedicated to providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. Our team focuses on delivering top-quality care and service excellence.
Responsibilities
- Triage, interpret, and input orders into our computerized medication order system while meeting accuracy and productivity standards of the pharmacy. Audits input versus documentation and makes corrections as needed.
- Performs drug calculations, including basic mathematical calculations, such as converting milligrams.
- May resolve issues of denials identified through adjudication and follow-up claims in Point of Sale (POS).
- Maintains current knowledge of Medicaid claim regulations and processes.
- May produce reports and keep management informed of unpaid claims and claims pending follow-up.
- Provides excellent customer service to external and internal customers in accordance with company values.
- May assist with drug preparation and dispensing under the direct supervision of a Pharmacist.
- Performs other tasks as assigned, which can include assisting in any area of the pharmacy as directed by management.
Qualifications
- High school diploma or equivalent.
- Pharmacy-related experience.
- Basic understanding of drugs, medication terminology, and metric system; ability to operate a computer.
- Licenses/Certifications: As required by state regulations and business needs.
- Detail-oriented; goal-oriented, team player, customer service, oral communication.
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