Collision Repair Center Leader

2 weeks ago


Grand Rapids, Michigan, United States foxmotorsofcadillac Full time

Fox Motors is seeking a Collision Repair Center Leader to join our team. In this role, you will play a crucial part in our mission of enhancing lives by guiding a proficient team that embodies our commitment to employees, customers, and the community.

KEY RESPONSIBILITIES

The Collision Repair Center Leader is essential to our management structure, focusing on the profitability and expansion of the department. Your responsibilities will include:

  • Developing business relationships with insurance adjusters, clients, and other sources to ensure sufficient sales volume.
  • Overseeing the daily operations of repair personnel, ensuring adherence to timelines and productivity standards.
  • Maintaining high-quality repair standards and minimizing rework.
  • Addressing customer concerns promptly and in accordance with company policies.

Specific duties include:

  • Setting and striving to meet departmental goals and objectives.
  • Recruiting, training, and evaluating the performance of all repair shop staff.
  • Preparing and managing the annual budget for the repair center.
  • Monitoring the progress of vehicle repairs, ensuring compliance with safety and repair protocols.
  • Conducting regular quality checks on completed repairs.

SKILLS & EXPERIENCE

The ideal candidate will possess:

  • Two to four years of relevant experience or a combination of education and experience.
  • Demonstrated leadership skills with the ability to mentor and guide others.
  • A strong inclination to utilize technology to enhance customer experiences.
  • Excellent communication, organizational, and follow-up abilities.
  • The capability to set and achieve specific goals.
  • Strong multitasking and time management skills.
  • A positive attitude and high energy.

WHAT FOX MOTORS OFFERS

We provide a comprehensive benefits package that includes:

  • Paid vacation, personal time off, and holidays.
  • Medical, dental, and vision insurance.
  • 401(k) plan with employer matching.
  • Flexible spending accounts.
  • Company-paid life insurance.
  • Short-term and long-term disability coverage.
  • Supplemental life and accident insurance.
  • Employee assistance programs.
  • Discounts for employees.
  • Wellness programs.
  • Opportunities for growth and development.

At Fox Motors, we are committed to providing our employees and customers with exceptional experiences. Our vision is to work together to enhance lives, and we focus on giving back to our employees, community, and customers. Join us in fostering a culture of development and growth.



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