Route Service Representative

24 hours ago


Arlington Heights, Illinois, United States Johnson Controls International Full time
Job Summary

We are seeking a highly motivated and experienced Route Service Representative to join our team at Johnson Controls International. As a key member of our fire protection services team, you will be responsible for maintaining and growing our customer base in the route servicing of fire extinguishers, kitchen hoods, e-light, and pre-engineered and possibly engineered gas systems.

Key Responsibilities
  • Inspect, service, repair, and install 2 or more suppression product lines, including emergency lights, fire extinguishers, pre-engineered, and industrial systems, according to safety requirements and manufacturer's specifications.
  • Make recommendations based on manufacturer's specifications and state/local codes, identify deficiencies, and quote, sell, and repair on-site.
  • Up-sell existing customers to new product offerings and services to meet compliance with current fire code regulations.
  • Sell new accounts on the route based on the same compliance criteria.
  • Meet or exceed quotas set forth by the direct supervisor.
  • Call on potential customers to offer suppression products and services.
Requirements
  • 1-5 years of experience with service in the fire protection industry.
  • Sales experience with a proven record of growing business through cold calling.
  • Must be flexible with working hours, possible nights/weekends to meet customers' needs.
  • High School diploma or equivalent.
  • 1-5 years' experience in customer service.
  • Must have Extinguisher License A or B.
  • Strong communication skills.
  • Ability to work independently with minimal supervision.
  • Must have a valid driver's license and a good driving record.
  • Must be able to pass a drug and background check.
  • Must be able to climb and work in awkward and cramped positions, working around kitchen equipment, stairwells, fire escapes, etc.
  • Must be able to lift up to 50lb and carry a distance of 50 yards.
  • Positive attitude, self-motivated, strong organizational, and good communication skills.


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