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Aviation Customer Service Representative

2 months ago


Arlington Heights, Illinois, United States Atlantic Aviation Full time

Job Summary:

Atlantic Aviation is seeking a highly motivated and customer-focused Front Desk Customer Service Representative to join our team at PWK in Wheeling, IL. As a Front Desk Customer Service Representative, you will be the first point of contact for our clientele, providing exceptional service and assistance to ensure a seamless experience.

Key Responsibilities:

  • Provide professional service and assistance to customers, including making hotel and catering reservations for inbound and outbound aircraft.
  • Process customer purchases and fuel transactions in a timely and accurate manner.
  • Work closely with line service personnel and pilots to ensure all customer service needs are met.

Requirements:

  • Customer service/hospitality experience in a fast-paced environment.
  • High school diploma or GED certificate.
  • 18 years of age.
  • A valid state driver's license.
  • Ability to comprehend and perform basic math calculations.

What We Offer:

  • A competitive hourly rate starting at $19.50.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading aviation company.