Customer Service Team Lead
5 days ago
Floor & Decor is seeking a Customer Service Supervisor to provide exceptional customer service and lead a team of Customer Service Associates. As a key member of our team, you will be responsible for:
Key Responsibilities:- Providing direction and guidance to Customer Service Associates to ensure a high level of customer satisfaction
- Demonstrating a thorough understanding of customer service standards and procedures
- Processing customer transactions and resolving customer complaints in a timely and professional manner
- Collaborating with other departments to ensure seamless customer service experiences
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
About Floor & Decor:
Floor & Decor is a leading retailer of flooring and home decor products. We are committed to providing our customers with an exceptional shopping experience and are seeking a talented and motivated individual to join our team.
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