Customer Service Team Lead

5 days ago


Humble, Texas, United States Floor & Decor Full time
Customer Service Supervisor Job Description

Floor & Decor is seeking a Customer Service Supervisor to provide exceptional customer service and lead a team of Customer Service Associates. As a key member of our team, you will be responsible for:

Key Responsibilities:
  • Providing direction and guidance to Customer Service Associates to ensure a high level of customer satisfaction
  • Demonstrating a thorough understanding of customer service standards and procedures
  • Processing customer transactions and resolving customer complaints in a timely and professional manner
  • Collaborating with other departments to ensure seamless customer service experiences

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

About Floor & Decor:

Floor & Decor is a leading retailer of flooring and home decor products. We are committed to providing our customers with an exceptional shopping experience and are seeking a talented and motivated individual to join our team.


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