Receptionist - Customer Service Representative

1 week ago


Humble, Texas, United States Capital Senior Living Full time

Enhance the Lives of Seniors as a Receptionist at Capital Senior Living

Capital Senior Living, a leading provider of senior living communities, is seeking a skilled Receptionist to join our team at ROSEMONT. As a Receptionist, you will play a vital role in providing exceptional customer service and support to our residents and their families.

Responsibilities:

  • Answer and direct phone calls to the appropriate individual, providing information about our community and services.
  • Greet and direct visitors to the community, ensuring a warm and welcoming experience.
  • Schedule visit appointments and transportation for physician appointments, ensuring seamless coordination.
  • Receive, sort, and forward incoming mail, maintaining a tidy and organized workspace.
  • Coordinate the pick-up and delivery of express mail services, ensuring timely and efficient communication.
  • Resolve customer questions and concerns, providing empathetic and professional support.
  • Accomplish filing and general office duties accurately, maintaining confidentiality and attention to detail.

Requirements:

  • Provide exceptional customer service and care to our senior residents, demonstrating a passion for delivering high-quality support.
  • Appreciate the value of being a dependable and responsible member of our team, working collaboratively to achieve shared goals.
  • Be open-minded, willing to listen to and share new ideas, and committed to continuous learning and growth.

Benefits:

  • Medical, dental, vision, and life/disability insurances, ensuring comprehensive coverage for you and your loved ones.
  • A 401(k) retirement savings plan, helping you build a secure financial future.
  • Paid time off, allowing you to recharge and pursue your passions.
  • Company-paid training for career advancement, empowering you to grow and succeed within our organization.

Benefit eligibility is dependent on employment status, and eligibility may vary based on location.



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