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Ticketing and Guest Services Specialist

2 months ago

Charlottesville, Virginia, United States Monticello Full time
Job Title: Ticketing and Guest Services Specialist

At Monticello, we are seeking a highly skilled and enthusiastic Ticketing and Guest Services Specialist to join our team. As a key holder and tour and event expert, you will be responsible for delivering impeccable guest service and ensuring a seamless experience for our visitors.

Key Responsibilities:

  • Opening and closing registers, interacting with guests, and making change for sales associates
  • Reconciling the day's sales and supervising the Ticket Office under the Ticketing Team Lead's direction
  • Standing for several hours a day and prioritizing tasks with ease

Requirements:

  • Enthusiasm for working with people and experience in customer service/sales/hospitality
  • Ability to multi-task with ease and strong verbal communication skills
  • Mathematical proficiency and experience with point-of-sale or ticketing computer software

What We Offer:

  • A temporary 2-year full-time position with flexibility to work both weekends and holidays
  • A dynamic and supportive work environment with opportunities for growth and development

How to Apply:

Please submit your resume or application, along with a cover letter and salary history. We look forward to hearing from you