Customer Service Ambassador
5 hours ago
Position Overview:
As a Valet Attendant with Donohoe Hospitality Services, you will be an integral part of the guest services team, responsible for creating a positive first impression and ensuring a seamless outstanding experience for our guests.
This role involves providing excellent customer service and safely and efficiently managing valet parking services.
Key Responsibilities:
* Greet guests with warmth and professionalism upon arrival.
* Assist with the check-in and check-out process, providing information about the hotel's amenities.
* Safely handle guests' luggage, transporting it to and from rooms promptly.
* Offer assistance with carrying luggage and provide information about room features.
* Collaborate with the valet parking team to ensure a smooth and efficient parking and retrieval process for guests' vehicles.
* Safely drive and park vehicles, adhering to company and safety standards.
* Provide information about the hotel's facilities, services, and local attractions.
* Respond to guest inquiries and requests promptly and professionally.
* Maintain clear and effective communication with the front desk, concierge, and other departments to ensure coordinated guest services.
* Relay important information about guest preferences and special requests.
Position Requirements:
* Minimum 18 years of age.
* Customer service experience.
* Valid driver's license.
* Ability to pass a background check and motor vehicle record (MVR) check.
* Capability to run, retrieve vehicles, and lift luggage up to 50 pounds.
What you'll receive:
* Competitive Pay + Tips: ~ Competitive hourly wage ranging from $14 to $20+ (Average rate of base pay, plus tips and potential bonuses).
Donohoe Hospitality Services
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