IT Systems Administrator

2 days ago


Los Angeles, California, United States Whalar Group Full time
Job Overview

We are seeking a highly skilled IT Systems Administrator to join our team at Whalar Group. As a pivotal member of our technical support team, you will play a key role in ensuring the smooth operation of our technology infrastructure.

The ideal candidate will have a strong background in system updates, cybersecurity measures, and data protection regulations. You will be responsible for installing and configuring hardware and software, as well as troubleshooting technical issues and providing user assistance.

As an IT Support Specialist, you will work closely with our teams to set up, configure, and maintain IT systems, applications, and services. You will also oversee and manage inventory of IT assets, spanning hardware, software licenses, and peripherals.

Responsibilities:
  • Employ systematic approaches to troubleshoot and diagnose intricate technical issues
  • Configure and administer diverse systems such as Google Workspace, Slack, Rippling Device Management, Jira, Confluence
  • Stay current on the evolving landscape of hardware, software, peripherals, and their interoperability
  • Undertake device enrollment and manage assets efficiently
  • Develop and uphold streamlined processes and documentation
  • Extend expert-level technical assistance to end-users


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