Senior Salesforce Administrator

5 days ago


Los Angeles, California, United States ShiftCode Analytics Full time
Salesforce Administrator Job Description

ShiftCode Analytics is seeking a highly skilled Salesforce Administrator to join our team. The ideal candidate will have expertise in managing Salesforce.com instances, including support requests and escalated administrative needs of users. Key responsibilities include:

  • Managing system changes without interruption to the user by responding to change requests and proactively identifying needed changes to improve system usability
  • Managing user access (MFA/SSO), including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
  • Documenting all processes that impact/relate to Salesforce.com
  • Delivering User Assistance, Training, Adoption, and Satisfaction
  • Monitoring and delivering Data Quality, Migration, and Maintenance
  • Creating and maintaining reports and dashboards

Required qualifications include a Bachelor's degree in computer science, business administration, or a related area, or 8 years of relevant experience. Certified or in progress of completing Salesforce.com Advanced Admin is also preferred. Experience working in Agile environments and managing Salesforce.com instances is essential. If you are a motivated and experienced Salesforce Administrator looking for a new challenge, please apply.



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