Team Lead

2 days ago


Tucker, Georgia, United States Walmart Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead to join our team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring a positive shopping experience for our members.

Key Responsibilities
  • Lead a team of associates in providing customer service and resolving member complaints
  • Assist management with supervising associates and ensuring compliance with company policies and procedures
  • Communicate effectively with members and associates to ensure a positive shopping experience
  • Participate in recruiting, hiring, and training of new associates
  • Develop and implement processes and practices to meet business needs
  • Ensure compliance with company policies and procedures
Requirements
  • 6 months retail experience including operating front-end equipment and 6 months customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team and supervising experience preferred
Benefits

As a Team Lead at Sam's Club, you will enjoy a competitive salary, performance-based bonus awards, and a range of benefits including health, financial, and paid time off benefits. You will also have access to our education benefit program, Live Better U, which provides tuition, books, and fees for full-time and part-time associates.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed.

About Sam's Club

At Sam's Club, we are committed to providing a positive and inclusive work environment for our associates. We believe that our diversity is our strength and we strive to create a workplace where everyone feels valued and respected.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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