Front Desk Operations Manager
6 days ago
The TownePlace Suites St Paul is seeking a skilled Front Desk Supervisor to join our team. As a key member of our front office staff, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining accurate records.
Responsibilities:- Ensure timely and efficient check-in and check-out procedures
- Provide outstanding customer service, addressing guest inquiries and resolving issues in a professional manner
- Maintain accurate records, including room assignments, guest information, and payment details
- Collaborate with the front desk team to achieve excellent guest satisfaction ratings
- Develop and implement strategies to maximize room revenue and occupancy
We offer a competitive salary of $19.75 per hour, along with a comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life insurance, paid time off, an employee assistance program, and a 401(k) retirement plan.
About the CompanyTownePlace Suites St Paul is a leading provider of extended-stay accommodations, offering spacious studio and two-bedroom suites equipped with full kitchens, free Wi-Fi, and home office suites. Our hotel features a 24-hour fitness center, outdoor pool, free Morning Break Breakfast, and In-A-Pinch Market. We are located near popular attractions like Mall of America, Twin Cities Premium Outlets, MN Zoo, and Xcel Center.
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