Front Desk Operations Specialist

4 days ago


MagstattleBas, Grand Est, United States Holiday Inn Downtown Omaha - Downtown Airport Full time
Front Desk Operations Specialist at Aloft Omaha West

The Front Desk Operations Specialist will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial tasks. The ideal candidate will have strong communication and interpersonal skills, with the ability to multitask and handle a high-volume workload.

Key Responsibilities:
  • Manage the front desk during the overnight shift.
  • Handle guest requests, such as booking tours or making restaurant reservations.
  • Complete daily financial tasks, including reconciling the guest ledger and monitoring inventory levels.
Requirements:
  • Previous experience as a night auditor or in a customer service role is preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and handle a high-volume workload.
Benefits:
  • Competitive estimated salary: $50,000 - $65,000 per year.
  • Employee discounts on hotel rooms and amenities.
  • Opportunities for professional development and career growth.


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