Customer Experience Coordinator
2 days ago
About Belong Home, Inc.
We're changing the way people experience renting a home by putting people first. Our mission is to create authentic belonging experiences for those who own much-loved homes and those longing for that feeling.
Job Summary
We're looking for a skilled Customer Experience Representative to join our team. As a key member of our operations and experience teams, you'll work closely with customers to resolve maintenance-related concerns and ensure a seamless experience.
Key Responsibilities
- Manage on-going repairs and provide inputs for Operations to schedule
- Communicate with vendors about repair questions and work order changes
- Help schedule vendors and organize Operations Coordinators
- Coordinate vendor-related maintenance tasks and projects for our community members, homeowners, operations, and experience team
- Leverage software to improve efficiency and organization
- Report on KPIs regarding speed, efficiency, and revenue
- Work cross-functionally with Experience to ensure all activities are carried out accurately and punctually
- Schedule and coordinate pros and vendors
- Ensure billing is done within 24 hours of projects completing
Requirements
- Strong desire to work at a startup
- Associates degree
- 1-2 years of experience in a client-facing role or call center
- Excellent written and verbal communication skills
- Comfortable using Google spreadsheets and learning new software
What We Offer
Salary Range: $20-$24 an hour
Work on-site in the office 4-5 days a week
-
Customer Experience Coordinator
1 week ago
Salt Lake, Utah, United States Belong Home, Inc. Full time{"title": "Customer Experience Representative", "description": "Accelerate In-Home Services PerformanceBelong Home, Inc. is changing the way people experience renting a home. We're looking for a skilled Customer Experience Representative to join our team and help us deliver exceptional service to our customers.This role is all about managing speed and being...
-
Customer Experience Coordinator
1 week ago
Salt Lake, Utah, United States Belong Home, Inc. Full timeCustomer Experience RepresentativeBelong Home, Inc. is revolutionizing the way people experience homeownership. We're seeking a highly organized and detail-oriented Customer Experience Representative to join our team.This role is all about ensuring our customers have a seamless experience when resolving maintenance-related concerns. You will work closely...
-
Customer Experience Coordinator
3 days ago
Salt Lake, Utah, United States Belong Home, Inc. Full timeAbout Belong Home, Inc.We're a startup changing the way people rent homes by putting people first. Our mission is to create authentic belonging experiences for those who own much-loved homes and those longing for that feeling.Job SummaryWe're looking for a detail-oriented and organized individual to manage speed and efficiency in our in-home services. As a...
-
Customer Experience Coordinator
3 weeks ago
Salt Lake, Utah, United States Floform Full time**Job Summary**Floform, a leading provider of high-quality countertops and stone fabrication, is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and resolving any issues that may arise.**Key...
-
Customer Experience Coordinator
3 weeks ago
Salt Lake, Utah, United States Floform Full time**Job Summary**Floform, a leading provider of high-quality countertops and stone fabrication, is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and resolving any issues that may arise.**Key...
-
Salt Lake, Utah, United States Encore Full timeJob SummaryWe are seeking a highly skilled Customer Experience Coordinator to join our team at Encore. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Contact: Develop and maintain strong relationships with clients to ensure a high-quality...
-
Customer Experience Liaison
3 weeks ago
Salt Lake, Utah, United States Encore Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Coordinator, Audio Visual. This role will be responsible for providing exceptional customer service and support to our clients, ensuring a high-quality experience throughout their event.Key ResponsibilitiesCustomer ContactAcknowledge and...
-
Customer Experience Liaison
1 week ago
Salt Lake, Utah, United States Encore Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Coordinator, Audio Visual. This role will be responsible for providing exceptional customer service, building relationships, and ensuring a high-quality experience for our clients.Key ResponsibilitiesCustomer Contact: Provide timely and...
-
Customer Service Leadership Role
2 days ago
Salt Lake, Utah, United States Golden Customer Care Full timeJob OpportunityGolden Customer Care is seeking a skilled Assistant Manager, Customer Service to provide leadership and training to supervisors who oversee multiple customer care agents. This role requires effective communication, coaching, and management of given directives, as well as partnership and collaboration with the Customer Care Manager and other...
-
Customer Experience Ambassador
2 weeks ago
Salt Lake, Utah, United States HMG Plus Inc Full timeAbout the RoleHMG Plus Inc is seeking a highly skilled and customer-focused Guest Services Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional service to our clients and guests, ensuring a seamless and memorable experience.Key ResponsibilitiesAnswer incoming calls and transfer them to the...
-
Customer Experience Specialist
2 weeks ago
Salt Lake, Utah, United States American Cybersystems Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Specialist to join our team on a part-time basis. As a Customer Experience Specialist, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their experience with our company is nothing short of outstanding.Key...
-
Patient Experience Coordinator
2 weeks ago
Salt Lake, Utah, United States University of Utah Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Experience Coordinator to join our team at University of Utah Health. As a key member of our patient care team, you will play a vital role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesProvide Exceptional Patient Care: Greet and direct patients to...
-
Customer Relations Coordinator
4 days ago
Salt Lake, Utah, United States Regions Bank Full timeJob Description:At Regions Bank, we are seeking a highly skilled Customer Relations Coordinator to join our team. This role is responsible for logging and assigning borrower complaints, ensuring that the appropriate written responses are provided to borrowers regarding complaints.The Customer Relations Coordinator will work closely with other departments...
-
Customer Relations Coordinator
7 days ago
Salt Lake, Utah, United States Regions Bank Full timeJob SummaryWe are seeking a highly skilled Customer Relations Coordinator to join our team at Regions Bank. As a key member of our Customer Relations department, you will be responsible for logging and assigning borrower complaints, ensuring timely and effective resolution of issues.Key ResponsibilitiesDocument and track customer complaints in our...
-
Customer Experience Specialist
2 weeks ago
Salt Lake, Utah, United States Alton Lane Full timeAbout Alton LaneWe are a leading custom menswear brand that combines heritage, sustainability, and technology to deliver exceptional customer experiences. Our mission is to provide high-quality, tailored clothing that meets the needs of our discerning customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Specialist...
-
Customer Experience Specialist
7 days ago
Salt Lake, Utah, United States Silicon Slopes Full timeCustomer Experience RepresentativeWe are seeking a highly skilled and customer-centric individual to join our team as a Customer Experience Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our users, ensuring their experience is positive and seamless.Responsibilities:Assist users with their...
-
Customer Experience Associate
1 day ago
Salt Lake, Utah, United States Enterprise Mobility Inc Full timeOverviewAt Enterprise Mobility Inc, we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a vital role in ensuring our customers receive top-notch service and support.We're a dynamic and growing company that values innovation, customer satisfaction, and employee development. Our teams are...
-
Customer Experience Representative
2 weeks ago
Salt Lake, Utah, United States Talkdesk Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesTechnical Support:...
-
Customer Experience Manager
2 weeks ago
Salt Lake, Utah, United States Goldencustomercare Full timeDelivering Exceptional Customer ExperiencesAt Golden Customer Care, we're dedicated to providing a world-class experience to every customer we interact with. As a key member of our team, you'll play a vital role in helping us achieve this mission.Our Company CultureWe're a dynamic and passionate team that values collaboration, innovation, and continuous...
-
Customer Experience Ambassador
2 weeks ago
Salt Lake, Utah, United States Enterprise Holdings Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.Key ResponsibilitiesMeet and greet customers in a professional and...