Front Desk/Host Specialist
4 days ago
Dave & Buster's is a unique and dynamic workplace where no two days are ever the same. As a Front Desk/Host, you will have the opportunity to serve hundreds of guests with flexible schedules that can accommodate school or other jobs. Your coworkers are a talented and enthusiastic team that will make your work experience enjoyable and rewarding.
Key Responsibilities:- Deliver an exceptional guest experience through a combination of food, drinks, and games in a welcoming environment.
- Act as an ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones.
- Maintain a clean and organized front desk and host station, ensuring all menus are stocked and properly cleaned and maintained.
- Process transactions accurately and efficiently, handling cash, credit card payments, and merchandise sales.
- Provide excellent customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner.
- Maintain a favorable working relationship with all other company team members to foster a cooperative and harmonious working climate.
- Assist other team members as needed or as business dictates, rotating seating, managing flow from the front doors, and communicating information to guests and team members.
- Must be able to communicate effectively with multiple guests while generating enthusiasm for D&B.
- Must be able to articulate clear greetings, requests for assistance, and farewells to guests.
- Must be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention.
- Must be at least 16 years of age.
- Restaurant, retail, or cashier experience preferred, but not required.
We offer a competitive salary range of $12-$14.75 per hour and a comprehensive benefits package, including medical, dental, vision, and 401K. If you are a motivated and customer-focused individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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