Front Desk Associate
4 weeks ago
Job Overview:
We are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at FirstService Residential. As a Front Desk Associate, you will be responsible for providing exceptional customer service, managing the front desk, and ensuring the smooth operation of our community.
Key Responsibilities:
- Provide excellent customer service to residents, guests, and service providers.
- Manage the front desk, including checking guests in and out, handling mail and packages, and responding to emergency situations.
- Monitor and control access to the building, including operating electronic security control systems.
- Maintain accurate records and logs, including daily reports and incident reports.
- Respond to resident complaints and issues in a timely and professional manner.
- Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Strong communication and interpersonal skills required.
- Ability to work independently and as part of a team.
- Ability to lift 30-50 pounds and work in an upright standing or sitting position for long periods of time.
What We Offer:
As a full-time Front Desk Associate, you will be eligible for comprehensive benefits, including medical, dental, and vision insurance, as well as a 401(k) plan with company match. You will also receive paid time off and holidays, and have the opportunity to advance your career in a dynamic and growing company.
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