Front Desk Associate

5 days ago


Irvine, California, United States Equinox Full time
Job Title: Front Desk Associate - Sports Club Orange County

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox Sports Club in Orange County. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.

Key Responsibilities:
  • Member Services: Greet members and guests, scan membership IDs, and respond to member inquiries and concerns.
  • Front Desk Operations: Maintain a clean and organized front desk area, manage membership accounts, and perform other related tasks as needed.
  • Customer Service: Provide exceptional customer service to members, prospective members, and guests, ensuring a positive experience and promoting our brand.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Previous customer service experience in a fast-paced environment preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a team environment, and proficiency in computer software.
What We Offer:
  • Competitive Salary: We offer a competitive salary and benefits package, including health insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: We are committed to helping our employees grow and develop their careers, with opportunities for advancement and professional development.
  • Fun and Dynamic Work Environment: We have a fun and dynamic work environment, with a team of passionate and dedicated professionals who are committed to excellence.

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