Insurance Account Specialist

12 hours ago


St Louis, Missouri, United States Aon Full time
About the Role

Aon is seeking a highly skilled Account Specialist to join our commercial risk team in St. Louis. As an Account Specialist, you will play a key role in assisting Account Executives and Associate Account Executives on assigned accounts, managing key processes that serve clients, and undertaking client-facing and internal activities related to these processes.

Key Responsibilities
  • Assist Account Executives and Associate Account Executives on assigned accounts, managing key processes that serve clients, and undertaking client-facing and internal activities related to these processes.
  • Assist Brokers as necessary, particularly on Commercial Risk business.
  • Maintain effective and positive relationships with clients, serving independently in a client-facing capacity on matters of moderate importance and complexity.
  • Perform submission assembly/creation where assigned, facilitating the timely and accurate flow of information between clients and account team members.
  • Handle client open items lists and respond to client ad-hoc requests.
  • Gather and analyze data, drafting assigned elements of stewardship reports and other convincing presentations tailored to the needs of the audience and the circumstances of the presentation.
  • Actively support and monitor the renewal process, drafting quote comparisons and following up for binders, policies, and endorsements as directed by the Account Executive.
  • Coordinate activities with Aon Client Services (ACS) to ensure key processes are performed efficiently and the quality of client deliverables.
  • Collaborate with Premium Accounting on client billing matters.
  • Receive and handle routine and sophisticated coverage inquiries and endorsement requests.
  • Serve as the primary point of contact for items such as certificates, auto IDs, location additions, invoices, Worker's Compensation posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals.
  • Monitor and follow-up on invoice generation, fee agreements, receivables, and collections, addressing and resolving problems.
  • May provide guidance and mentoring to a less senior account specialist, delegating work to support staff and ACS where applicable.
Requirements
  • High school diploma or equivalent required.
  • Associates degree preferred.
  • 1-2 years of previous commercial insurance experience preferred.
  • Property & Casualty brokers license preferred, or to be obtained within 120 days of start date.
About Aon

Aon is a global professional services firm that helps clients navigate the complexities of a rapidly changing world. Our colleagues empower results for our clients, communities, and each other every day, making a difference, working with the best, owning their potential, and valuing one another.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including a 401(k) savings plan with employer contributions, an employee stock purchase plan, consideration for long-term incentive awards, medical, dental, and vision insurance, various types of leaves of absence, paid time off, and more.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace and welcomes applications from all.



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