Customer Support Technician

5 days ago


Boise, Idaho, United States Applied Materials Full time
About the Role

At Applied Materials, we are seeking a highly skilled Customer Support Technician III to join our team. This is an exciting opportunity for an experienced technical professional to work on a wide range of complex systems and technologies.

The successful candidate will have a proven track record of delivering exceptional customer support and experience in planning, communicating, and co-ordinating support plans with customer management.

We offer a comprehensive benefits package, including competitive salary ($23.00 - $31.35), bonus and stock award opportunities, and a chance to work with a dynamic team of professionals.

This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.

Key Responsibilities
  • Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.
  • Verifies and approves the operational quality of system equipment.
  • Performs start-up, warranty, paid service, and service contract activities.
Requirements
  • A minimum of 4-7 years of experience in a related field.
  • An Associate's Degree or equivalent qualification.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.


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