Customer Support Specialist
5 days ago
Job Summary
Idaho First Bank is seeking a skilled Customer Support Specialist to join our team. In this role, you will be responsible for providing top-notch customer service and support to our valued customers.
Key Functions:
- Timely and accurately assist customers with daily transaction needs, such as deposits, withdrawals, loan payments, and more
- Identify opportunities to offer additional products and services that enhance customer relationships
- Provide support around online banking, statements, credit cards, and password resets
Essential Skills:
- Exceptional communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Knowledge of bank products, services, and policies
- Self-motivated with a strong attention to detail
Salary Estimate: $45,000 - $65,000 per annum, based on experience and qualifications. Our comprehensive benefits package includes health insurance, retirement savings, and paid time off.
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