Customer Support Specialist

5 days ago


Boise, Idaho, United States Idaho First Bank Full time

Job Summary

Idaho First Bank is seeking a skilled Customer Support Specialist to join our team. In this role, you will be responsible for providing top-notch customer service and support to our valued customers.

Key Functions:

  1. Timely and accurately assist customers with daily transaction needs, such as deposits, withdrawals, loan payments, and more
  2. Identify opportunities to offer additional products and services that enhance customer relationships
  3. Provide support around online banking, statements, credit cards, and password resets

Essential Skills:

  • Exceptional communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Knowledge of bank products, services, and policies
  • Self-motivated with a strong attention to detail

Salary Estimate: $45,000 - $65,000 per annum, based on experience and qualifications. Our comprehensive benefits package includes health insurance, retirement savings, and paid time off.



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