Retail Sales Consultant

5 hours ago


Piscataway, New Jersey, United States Optimum Full time
Job Summary

Optimum is seeking a highly motivated and enthusiastic Retail Sales Consultant to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, exceeding sales targets, and promoting our industry-leading connectivity solutions.

Responsibilities
  • Connection Builder: Develop strong relationships with customers, understand their needs, and provide personalized guidance to help them find the right products and services.
  • Store Expert: Stay up-to-date with the latest trends and advancements in the telecommunications industry, and use this knowledge to educate customers about different options available and recommend the best solutions to meet their specific needs.
  • Problem Solver: Assist customers with billing and service-related questions, process payments and exchanges efficiently, and troubleshoot technical problems to ensure customer satisfaction and loyalty.
  • Brand Ambassador: Embody the Optimum brand, demonstrating professionalism, integrity, and enthusiasm in all customer interactions, and representing our company values to create a lasting impression.
  • Team Builder: Work closely with colleagues to ensure an exceptional customer experience, share knowledge, and provide backup support when needed, fostering a supportive and collaborative team environment.
Qualifications
  • High school diploma or equivalent required.
  • Minimum one year of retail selling experience.
  • Bilingual preferred.
  • Effective communication, negotiation, and problem-solving skills.
  • Self-motivator with a knack for working independently.
  • Proficient computer and technical skills.
  • Reliable personal vehicle (where applicable), valid driver license, car insurance, and satisfactory driving record.
  • Physical Abilities: Standing for prolonged periods, potential for lifting up to 35 pounds.
  • Ability to work full time and weekends as necessary.
What's In It For You
  • Unlimited earning potential: Base pay + uncapped commission structure = $100,000+ combined income potential.
  • Comprehensive training: We'll equip you with the knowledge you need to succeed.
  • Top-notch benefits: Medical, Dental & Vision Insurance from day one.
  • Time to relax: Enjoy paid vacation and sick pay.
  • Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities.
  • Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities.
  • Stay connected: Discounted TV/Internet/Phone Employee product benefits.
  • Secure your future: Contribute to a 401(k) with company-matched funds.
  • Continuous growth: Opportunities for career advancement within our organization.


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