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Customer Engagement Consultant

2 months ago

Piscataway, New Jersey, United States Optimum Full time
Position: Sales Consultant for Retail Solutions at Optimum

Optimum seeks passionate, driven, and proactive individuals who are ready to transform the way customers connect. As a Sales Consultant, you will be integral to one of the company’s primary sales avenues.

Joining the Optimum Retail team allows you to utilize your distinct personality to serve as an in-store representative, concentrating on promoting innovative connectivity solutions while delivering outstanding customer service to foster enduring customer relationships.

Key Responsibilities:

  • Relationship Builder: Interact with customers, identify their requirements, and offer tailored recommendations.
  • Store Authority: Keep abreast of market trends to inform customers and suggest optimal solutions.
  • Issue Resolver: Support customers with questions, handle transactions, and troubleshoot technical challenges.
  • Brand Representative: Embody the Optimum brand values in every customer interaction.
  • Team Collaborator: Work alongside colleagues to ensure exceptional customer experiences.

Qualifications:

  • Essential Qualifications: High school diploma, experience in retail, strong communication skills, bilingual preferred, self-motivated.
  • Preferred Qualifications: Sales-oriented mindset, extensive product knowledge, digital literacy, teamwork-focused, customer-centric.

Benefits:

  • Unlimited Earning Potential: Base salary plus commission structure leading to significant income opportunities.
  • Comprehensive Training: Gain the expertise necessary for success.
  • Exceptional Benefits: Medical, Dental & Vision Insurance, paid time off, incentives, tuition reimbursement, employee product discounts, 401(k), and opportunities for career advancement.

Become part of Optimum's mission driven by core values: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Join a culture of excellence, trust, and growth.

If you are motivated to succeed and excited about a rewarding career, consider this opportunity to contribute to the future of connectivity. Let’s work together to create outstanding customer experiences.

All job descriptions and requirements are subject to modification by the Company. Optimum is an Equal Opportunity Employer.