Branch Operations Manager

2 weeks ago


New York, New York, United States Orrstown Financial Full time
Job Summary

The Branch Operational Specialist will oversee critical operational tasks within the branch, including risk management, financial center cash management, ATM management, and annual financial center operational reviews. This role will support advanced paying/receiving duties and contribute to exceptional client service experiences. The ideal candidate will possess strong judgment and decision-making skills to balance risk management with client satisfaction.

Key Responsibilities
  • Lead operational tasks within the branch, ensuring compliance with risk management procedures and financial regulations.
  • Manage financial center cash management processes, including ATM operations and cash handling.
  • Conduct annual financial center operational reviews to identify areas for improvement.
  • Support advanced paying/receiving duties, ensuring accurate and timely transactions.
  • Collaborate with colleagues to deliver exceptional client service experiences.
Requirements
  • Bachelor's degree or equivalent.
  • Minimum one year of experience in related banking positions, with bank product and services training.
  • Proficient reading, verbal, and written communication skills, as well as mathematical and interpersonal relations skills.
  • Able to cross-sell bank products and services, and coach/training new hires.


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