Hotel Operations Director
6 days ago
We are seeking a skilled professional to oversee the daily operations of our hotel. As Hotel Operations Director, you will be responsible for coordinating the activities of the hotel's operational teams and ensuring seamless execution of our service standards.
Key Responsibilities:
- Supervise a team of department heads and personnel to guarantee optimal efficiency in all areas.
- Adjust daily schedules to ensure effective deployment of shift personnel.
- Develop and implement training programs for employees, fostering growth and excellence within the organization.
- Track monthly performance metrics and forecasts to drive business development.
- Craft solutions to resolve escalated customer complaints, upholding Hyatt's reputation for exceptional guest satisfaction.
Salary Estimate: $120,000 - $180,000 annually, depending on experience and qualifications.
Required Skills and Qualifications:
- A minimum of 5 years' experience in hospitality or a related field.
- Prior experience as a General Manager or equivalent role in hotels, customer service, or other relevant industries.
- Excellent written and communication skills, with a proven ability to effectively lead and motivate teams.
- Demonstrated leadership qualities, with a focus on results-driven decision-making and strategic planning.
Benefits:The Hyatt Hotel offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for career growth and professional development.
-
Hotel Operations Manager
4 weeks ago
Charlotte, North Carolina, United States Naman Hotels Full timeEOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Naman Hotels is seeking an experienced Operations Manager to oversee the...
-
Hotel Operations Supervisor
3 days ago
Charlotte, North Carolina, United States Hyatt Full timeJob DescriptionThe Hyatt is seeking a skilled Hotel Operations Supervisor to oversee daily hotel operations and supervise staff.This role involves:Coordinating daily activities across multiple departmentsSupervising and training staff to ensure high-quality serviceAnalyzing data to identify areas for improvementDeveloping and implementing strategies to drive...
-
Senior IT Director
3 weeks ago
Charlotte, North Carolina, United States Gecko Hospitality Full timeJob OverviewThe Senior IT Director - Hotel Technology will lead and manage information technology projects and strategies within Gecko Hospitality. This role involves directing the IT department, implementing technology solutions, ensuring IT system security and stability, and collaborating with senior executives.Key Responsibilities:Overseeing and managing...
-
Hotel Operations Management Assistant
2 days ago
Charlotte, North Carolina, United States Marriott Full timeGain Practical Experience in Hotel OperationsAre you looking for a challenging and rewarding internship experience? Our Hotel Operations Management Assistant role may be the perfect fit for you. As a member of our team, you will assist with the day-to-day operations of our hotel, including managing front desk duties, coordinating events, and supervising...
-
Hotel Operations Manager
1 week ago
Charlotte, North Carolina, United States Primo Investments LLC Full timeJob Overview:This role oversees the management of the front desk and administrative tasks at Primo Investments LLC's hotel, focusing on maintaining high standards for quality, cleanliness, guest satisfaction, and safety. The position involves responding to customer complaints and performing tasks related to front desk operations.Required Skills and...
-
Restaurant Operations Director
4 weeks ago
Charlotte, North Carolina, United States Perkins Management Services Company Full timePerkins Management Services Company is a dynamic food service provider seeking an experienced Restaurant Operations Director to lead its front-of-house operations.Based in Johnson S. Smith, this role requires someone with extensive contract food service management experience, strong operational and financial skills, as well as exceptional client relations...
-
Hotel Operations Manager
2 weeks ago
Charlotte, North Carolina, United States StepStone Hospitality Full timeJob OverviewWe are seeking a seasoned Front Desk Supervisor to join our team at StepStone Hospitality. This is an exciting opportunity for a professional with experience in hotel operations and a passion for delivering exceptional guest service.
-
Hotel Operations Manager
3 weeks ago
Charlotte, North Carolina, United States Marriott Full timeOverviewThe Westin Charlotte is a leading hotel brand that offers a unique experience for guests. As an Assistant Stewarding Manager, you will play a crucial role in ensuring the hotel's kitchen operations run smoothly and efficiently.About the RoleThis position involves supervising the daily kitchen utility operations and staff. Your responsibilities will...
-
Hotel Operations Manager
6 days ago
Charlotte, North Carolina, United States Courtyard by Marriott - Charlotte AirportBilly Graham Parkway Full timeCompany OverviewCourtyard by Marriott - Charlotte Airport/Billy Graham Parkway is a high-volume hotel that operates 24/7. We require an experienced Front Office Manager to lead our team and ensure excellent customer service.The ideal candidate will have above-average critical thinking skills, experience with Fosse, GXP, MGS, and Marriott training standards,...
-
Hotel Shuttle Operator
1 week ago
Charlotte, North Carolina, United States Maya Hotels Full timeAbout the JobThe Hotel Shuttle Driver role is a crucial part of our team at Maya Hotels. As a shuttle driver, you will be responsible for transporting guests to and from the hotel, ensuring their safety and comfort at all times.About Maya HotelsOur company values creating a desired employee experience to deliver exceptional guest experiences and become an...
-
Executive Hotel Director
4 days ago
Charlotte, North Carolina, United States Hyatt Full timeJob DescriptionWe are seeking an exceptional General Manager to lead our Hyatt hotel team. The successful candidate will be responsible for driving business growth, enhancing customer satisfaction, and developing a high-performing team.The ideal candidate will possess:A proven track record of success in hotel management or a related field.Exceptional...
-
Hotel Operations Assistant
2 weeks ago
Charlotte, North Carolina, United States Marriott Full timeCompany OverviewMarriott International is a renowned hospitality company committed to providing exceptional guest experiences. Our team values diversity, inclusivity, and sustainability.SalaryWe offer a competitive salary of $15-$18 per hour, based on experience, ensuring our interns receive fair compensation for their valuable contributions.Job...
-
Lead Hotel Operations Manager
4 weeks ago
Charlotte, North Carolina, United States Courtyard by Marriott - Charlotte AirportBilly Graham Parkway Full timeJob SummaryAs a Lead Hotel Operations Manager at Courtyard by Marriott Charlotte Airport/Billy Graham Parkway, you will be responsible for leading the front office team and ensuring exceptional guest experiences.About UsCourtyard by Marriott - Charlotte Airport/Billy Graham Parkway is a high-volume hotel that operates in a fast-paced environment. The...
-
Hotel Sales Leader
2 days ago
Charlotte, North Carolina, United States Marvin Love and Associates Full timeJob Description:This is an exciting opportunity for a dynamic and results-driven sales professional to join Marvin Love and Associates as a Hotel Sales Leader. In this role, you will be responsible for driving corporate group business to Marriott's luxury hotel. If you have a proven track record of exceeding sales targets and building lasting client...
-
Hotel Operations Specialist
1 day ago
Charlotte, North Carolina, United States Candlewood Suites Charlotte Full timeAt Candlewood Suites Charlotte, we're seeking a skilled and detail-oriented individual to fill the role of Night Auditor. This position plays a critical part in ensuring the smooth operation of our front office during the overnight shift. Job Summary:The ideal candidate will possess excellent communication skills, be proficient in handling financial...
-
Revenue Optimization Leader
3 weeks ago
Charlotte, North Carolina, United States Gecko Hospitality Full timeGecko Hospitality is seeking an experienced Revenue Optimization Leader to join our team in Charlotte, NC. As a key member of our hotel operations team, you will play a critical role in driving revenue growth and optimizing performance across multiple units.About the RoleThe ideal candidate will have a strong background in hotel revenue management, with a...
-
Hotel Operations Manager
6 days ago
Charlotte, North Carolina, United States Carmel Management LLC Full timeAbout the Role:Carmel Management LLC is seeking a seasoned Front Office Manager to join our dynamic team at Courtyard by Marriott Charlotte Airport / Billy Graham Parkway. As a key member of our operations team, you will play a vital role in ensuring exceptional customer experiences and driving business results.This is an excellent opportunity for a...
-
Event Management Director
3 weeks ago
Charlotte, North Carolina, United States Marriott Full timeOverview"> At Marriott Hotels, we elevate the art of hospitality by innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds...
-
Executive Hotel Manager
3 days ago
Charlotte, North Carolina, United States Hyatt Full timeAbout the Role:In this key position, you will serve as the primary point of contact for overseeing hotel operations, ensuring seamless execution of our service standards. As Executive Hotel Manager, you will work closely with senior management to develop and implement strategies that drive revenue growth, improve operational efficiency, and enhance the...
-
Operations Director
4 weeks ago
Charlotte, North Carolina, United States Spencer's Full time**Job Title:** Operations DirectorWe are seeking an experienced Operations Director to join our team at Spencer's.About the Role:Lead and manage the operational functions of the manufacturing department.Oversee the implementation of quality control processes to ensure high-quality products.Develop and maintain relationships with suppliers to optimize...