Mortgage Servicing Specialist III
4 weeks ago
The Correspondence & Dispute Specialist III is a critical role within our Mortgage Servicing team. This position is responsible for handling Qualified Written Requests, reviewing written disputes and complaints from borrowers or their authorized representatives, researching and resolving issues, and providing formal written responses within deadlines.
Key Responsibilities
• Prioritize and complete tasks according to regulatory deadlines
• Research issues to identify root causes and execute a plan of action for resolution
• Ensure necessary actions/corrections are made to the accounts to resolve disputes and complaints
• Compose written responses to borrowers (or their authorized representatives) providing final resolution
• Submit updates to the credit reporting agencies as needed to resolve credit disputes
• Become a subject matter expert in at least two main areas of Homeowner Advocacy Dispute classes
Requirements
• High school diploma or equivalent
• 5+ years Mortgage Servicing experience
• At least 2 years demonstrated quality (no less than 95% quality scores) and productivity performance (no less than 12 resolutions per day average) in the Homeowner Advocacy Department
Preferred Qualifications
• Superb understanding of mortgage servicing industry, escrow, payment application, fees, credit reporting, bankruptcy, foreclosure, loss mitigation
• Excellent research skills and attention to detail
• Good written communication skills, including grammar, spelling, punctuation, and sentence structure
• Intermediate knowledge of MS Word, MS Excel
• Familiarity with Mortgage Servicing systems
What We Offer
• 15 Paid Time Off (PTO) days and 18 after 1st anniversary
• 9 Paid Holidays
• Employee Engagement Activities
• Medical, Dental, RX, Vision, Life, Disability Insurance, 401(k) Plan with company match, Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities
• Newrez NOW: Corporate Social Responsibility program, Volunteer Time Off (VTO) day, Employee Matching Gifts Program, Newrez Grants Program
Equal Employment Opportunity
We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
-
Financial Collections Specialist
1 week ago
Greenville, South Carolina, United States Shellpoint Mortgage Servicing Full timeCompany OverviewAt Shellpoint Mortgage Servicing, we are one of America's top-five non-bank mortgage-servicing companies. Our clients own mortgage loans, and we manage their portfolios by collecting payments, paying taxes and insurance, and helping homeowners in default to get current.About the RoleWe are seeking a Financial Collections Specialist to provide...
-
Mortgage Cash Management Expert
4 weeks ago
Greenville, South Carolina, United States Shellpoint Mortgage Servicing Full timeCompany OverviewShellpoint Mortgage Servicing (SMS) is a leading non-bank mortgage-servicing company in the US, responsible for managing loan portfolios on behalf of clients. Our team collects mortgage payments, pays tax and insurance bills, and helps homeowners in default to get current.Job DescriptionThe Cash Control Specialist I role involves several cash...
-
Mortgage Loan Coordinator
4 weeks ago
Greenville, South Carolina, United States Insight Global Full timeMortgage Loan Processor RoleInsight Global is seeking a Mortgage Loan Processor to join their Mortgage division. This role involves working directly with homebuyers to secure financing for their new homes.You will act as a liaison between the borrower, sales team, and underwriting department to ensure a seamless home buying experience.Key...
-
Mortgage Loan Originator
4 weeks ago
Greenville, South Carolina, United States D.R. Horton Full timeAbout the Role:D.R. Horton, Inc. is seeking a skilled Mortgage Loan Originator to join their Financial Services Branch. As a key member of the team, you will be responsible for promoting and providing business development, origination of loans, and relationship management with customers and clients.Key Responsibilities:Interview mortgage applicants to...
-
Production Manager
4 weeks ago
Greenville, South Carolina, United States Lennar Full timeMortgage Lending Opportunities at LennarLennar Mortgage is a leading provider of mortgage lending services, and we are seeking a highly skilled and experienced Production Manager to join our team. As a Production Manager, you will be responsible for managing a team of mortgage lending professionals, overseeing the origination and processing of mortgage...
-
Mortgage Loan Originator
4 weeks ago
Greenville, South Carolina, United States HomeTrust Bank Full timeJob SummaryAs a Mortgage Loan Officer at HomeTrust Bank, you will play a crucial role in the solicitation and origination of mortgage and real estate-related loan products. Your primary responsibilities will include counseling borrowers to ensure they acquire a loan product that suits their circumstances, assessing the best options for their needs, and...
-
Mortgage Business Tester II
4 weeks ago
Greenville, South Carolina, United States Truist Inc Full timeJob Summary:Truist Inc is seeking a skilled Mortgage Business Tester II to join our team. As a key member of our Mortgage line of business, you will be responsible for coordinating, overseeing, and providing input to business testing efforts that validate technical or process changes.Key Responsibilities:Coordinate and oversee business testing efforts to...
-
Construction Support Specialist III
4 weeks ago
Greenville, South Carolina, United States Fluor Full timeWe are proud to offer a challenging opportunity for a skilled Construction Support Specialist III to join our team at Fluor.This role requires a strong understanding of construction and technical principles, practices, and methods. The successful candidate will plan and perform work requiring sound engineering judgment in the evaluation, organization, and...
-
Quality Assurance Specialist III
4 weeks ago
Greenville, North Carolina, United States Planet Pharma Full timeJob Summary:Planet Pharma is seeking a highly skilled Quality Assurance Specialist III to join our team. The ideal candidate will have a strong background in quality assurance and a passion for ensuring the highest standards of quality in our products.Key Responsibilities:Design and implement quality assurance protocols and methods for processing materials...
-
IT Infrastructure Specialist
4 weeks ago
Greenville, South Carolina, United States Perceptive Recruiting, LLC Full timeIT Infrastructure SpecialistPerceptive Recruiting, LLC is seeking an experienced IT Infrastructure Specialist to join our team in Greenville, SC. This is a direct hire position for a Level III Network, Systems, and Cloud engineer who can design and implement infrastructure solutions for our clients.Key Responsibilities: Design and implement network solutions...
-
Foreclosure Specialist I
4 weeks ago
Greenville, South Carolina, United States NewRez LLC Full timeJob SummaryThe Foreclosure Specialist I plays a crucial role in the mortgage servicing process at NewRez LLC. This position is responsible for monitoring and processing accounts that are in the foreclosure process. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work with general supervision applying...
-
Supply Chain Specialist III
4 weeks ago
Greenville, North Carolina, United States ThermoFisher Scientific Full timeJob DescriptionAs a Supply Chain Specialist III at Thermo Fisher Scientific, you will play a critical role in evaluating and prioritizing business initiatives and master data requirements. Your primary responsibility will be to implement projects that improve the quality of critical data for assigned business units.A Day in the Life:Conduct data quality...
-
Instrumentation and Controls Engineer III
4 weeks ago
Greenville, South Carolina, United States Day & Zimmermann Full timeAbout Day & ZimmermannWe're a leading provider of maintenance and construction services, delivering innovative solutions and seamless processes to plant owners in the Power, Chemical, and Industrial markets.As an Instrumentation and Controls Engineer III, you'll play a key role in designing and analyzing complex instrumentation and control systems, ensuring...
-
HVAC/R Technician III Position
4 weeks ago
Greenville, South Carolina, United States Amentum Full timeAmentum HVAC/R Technician III Job DescriptionJob Summary:Amentum is seeking an experienced HVAC/R Technician III to join our team in Greenville, SC. The successful candidate will be responsible for providing expert-level maintenance and repair services for industrial HVAC/R equipment.Key Responsibilities:Perform preventative and corrective maintenance on a...
-
Business Development Representative III
4 weeks ago
Greenville, South Carolina, United States TD SYNNEX Full timeJob Summary:The Business Development Representative III is responsible for driving revenue growth and maximizing customer satisfaction by developing strategic relationships with key stakeholders in the state and local government sector.Key Responsibilities:Identify and pursue new business opportunities in the state and local government marketDevelop and...
-
Investment Reporting Specialist
1 month ago
Greenville, South Carolina, United States Newrez Full timeKey Responsibilities:Manage daily and monthly activities for Fannie Mae, Freddie Mac, Ginnie Mae, FHA, VA, USDA, and Private Investor portfolios, including reporting and reconciliation resolution.Provide guidance and oversight to junior team members and contribute to process documentation, automation, and analytical insights.Prepare and review monthly...
-
Greenville, South Carolina, United States Albany Medical Center Full timeJob Summary:The Clinical Nurse III Adult Emergency Department role at Albany Medical Center is a dynamic opportunity for a skilled and compassionate nurse to join our team. As a key member of our Emergency Department, you will contribute to the creation of a compassionate and caring environment for patients, families, and colleagues through displays of...
-
Clinical Dietitian
4 weeks ago
Greenville, South Carolina, United States State of North Carolina Full timeNutrition Services Specialist OpportunityWe are seeking a highly skilled Nutrition Services Specialist to join our team at the State of North Carolina. As a Clinical Dietitian, you will provide specialized nutrition services and medical nutrition therapy to individuals with various acute and chronic illnesses or conditions.Key Responsibilities:Nutritional...
-
Warehouse Material Handler III
4 weeks ago
Greenville, South Carolina, United States Canon U.S.A., Inc. Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Warehouse Material Handler III to join our team at Canon U.S.A., Inc. This role is responsible for ensuring the efficient movement of materials and products within our warehouse, maintaining a safe and clean work environment, and supporting the processing of sales orders and outbound requests.Key...
-
Environmental Conservation Specialist
4 weeks ago
Greenville, South Carolina, United States AIM World Services Full timeEnvironmental Technician III Role SummaryAs an Environmental Technician III at AIM World Services, you will play a vital role in environmental monitoring, data collection, analysis, and reporting to support environmental conservation and compliance efforts.You will work under the direction of environmental scientists or engineers to execute various tasks...