Patient Support Specialist
1 week ago
Job Summary:
We are seeking a Patient Support Specialist to join our team at PeopleShare. As a Patient Support Specialist, you will be responsible for handling inbound and outbound calls, interacting with patients, physicians, and pharmacies, and live documenting updates to files.
Key Responsibilities:
- Customer Service: Provide exceptional customer service to patients, physicians, and pharmacies through phone calls and other communication channels.
- Documentation: Accurately and efficiently document patient information, updates, and interactions in our system.
- Communication: Effectively communicate with patients, physicians, and pharmacies to resolve issues and provide support.
Requirements:
- Education: High School Diploma or equivalent (GED)
- Experience: Previous experience handling inbound and outbound calls, preferably in a healthcare setting.
- Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in documentation and record-keeping.
About PeopleShare:
PeopleShare is a leading staffing agency in the region, providing temporary to hire and permanent jobs in Pennsylvania. We offer a range of benefits, including medical benefits and a 24/7 virtual wellness program.
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