Site Operations Manager
4 weeks ago
Boulder Medical Center (BMC) is seeking a highly skilled Site Supervisor to join our Operations team. This full-time position will be based at our Foothills location in Boulder, CO, and will work closely with Site Managers to ensure seamless daily operations.
Key Responsibilities- Oversee daily reception operations, identifying and resolving issues to maintain smooth departmental functions.
- Manage the hiring and performance evaluation process for front desk and department reception staff, including interviewing, selecting, training, and coaching.
- Ensure accurate and efficient patient check-in processes, verifying demographic and insurance information, and collecting patient responsibility amounts.
- Collaborate with Site Managers to communicate policies and procedures for patient handling at assigned BMC reception locations.
- Prepare and manage the annual budget for the reception department, meeting budget objectives.
- Share on-call Coordinator duties and assist in providing daily staffing solutions for all sites.
- Conduct training for new hires and provide continuing education sessions on updates in processes and workflows.
- Strong communication and interpersonal skills to establish and maintain cooperative work relationships.
- Self-directed, highly motivated, with strong organizational skills and work ethic, emphasizing tact, diplomacy, flexibility, and confidentiality.
- Knowledge of regulatory standards for compliance and intermediate proficiency with computer systems and programs, including MS Office software.
- Familiarity with physician scheduling software, Electronic Health Record (EHR) software, and payroll/timekeeping systems.
- Bachelor's degree in business administration, organizational management, or related field, or 1-3 years of relevant experience.
- 3-5 years of direct, progressive leadership and management experience in hospital/clinic management, including leading complex, multidisciplinary teams.
Boulder County, CO. BMC offers a comprehensive benefit package for full-time employees, including medical/dental/vision, flexible spending, company-paid life insurance, and STD, as well as voluntary benefits, RTD EcoPass, 401(k), Paid Time Off, and 6 holidays annually.
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Site Operations Manager
4 weeks ago
Boulder, Colorado, United States Boulder Medical Center Full timeJob DescriptionWe are seeking a highly skilled Site Supervisor to join our Operations team at Boulder Medical Center. This is a full-time position working 40 hours per week, Monday through Friday, at our Foothills location in Boulder, CO.Job Responsibilities:Oversee daily reception operations, identifying and resolving issues to ensure smooth departmental...
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Site Operations Manager
4 weeks ago
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