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Front Desk Representative

2 months ago

ChampssurYonne, Bourgogne-Franche-Comté, United States Aimbridge Hospitality Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay.

Key Responsibilities:
  • Register guests and handle check-ins and check-outs in a friendly and efficient manner.
  • Provide information and assistance to guests regarding hotel services, facilities, and local attractions.
  • Handle requests for room reservations, modifications, and cancellations.
  • Operate the front desk computer system and maintain accurate records.
  • Ensure the front desk area is clean and organized, and that all necessary supplies are available.
Requirements:
  • High school diploma or equivalent required; college coursework in a related field is helpful.
  • Previous experience in a hotel or related field is preferred.
  • Excellent communication and interpersonal skills, with a positive and upbeat personality.
  • Ability to work well under pressure and multitask in a fast-paced environment.
  • Basic knowledge of Microsoft Office and hotel operations.
What We Offer:
  • A competitive hourly rate of $9.75-$15.75, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, and a 401(k) retirement plan.
  • A fun and dynamic work environment with opportunities for professional growth and development.

Aimbridge Hospitality is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.