Hotel Guest Services Representative

3 weeks ago


ChampssurYonne, Bourgogne-Franche-Comté, United States Best Western Plus Las Vegas South Henderson Full time

Hotel Front Desk Clerk Job Description

Are you passionate about delivering exceptional customer service and creating memorable experiences for our guests? We're seeking a skilled and friendly Hotel Front Desk Clerk to join our team at Best Western Plus Las Vegas South Henderson.

Key Responsibilities:

  • Welcoming guests and managing their account information with a smile
  • Ensuring rooms are ready for new guests and resolving any issues promptly
  • Fielding customer complaints and providing solutions
  • Performing regular bookkeeping duties to maintain accurate guest information

Requirements:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Previous experience in the hotel industry or related field
  • Proficiency in Microsoft Office and reservation management systems

About Us:

At Best Western Plus Las Vegas South Henderson, we're committed to providing a warm and welcoming environment for our guests. If you're a team player with a passion for delivering exceptional customer service, we'd love to hear from you



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