Hotel Guest Services Representative
3 weeks ago
Hotel Front Desk Clerk Job Description
Are you passionate about delivering exceptional customer service and creating memorable experiences for our guests? We're seeking a skilled and friendly Hotel Front Desk Clerk to join our team at Best Western Plus Las Vegas South Henderson.
Key Responsibilities:
- Welcoming guests and managing their account information with a smile
- Ensuring rooms are ready for new guests and resolving any issues promptly
- Fielding customer complaints and providing solutions
- Performing regular bookkeeping duties to maintain accurate guest information
Requirements:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Previous experience in the hotel industry or related field
- Proficiency in Microsoft Office and reservation management systems
About Us:
At Best Western Plus Las Vegas South Henderson, we're committed to providing a warm and welcoming environment for our guests. If you're a team player with a passion for delivering exceptional customer service, we'd love to hear from you
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