Dental Treatment Coordinator

2 days ago

ChampssurYonne, Bourgogne-Franche-Comté, United States TN Specialty Dental Services, PLLC Full time

{"Job Title": "Treatment Coordinator", "Job Summary": "We are seeking a highly organized and detail-oriented Treatment Coordinator to join our team at TN Specialty Dental Services, PLLC. As a Treatment Coordinator, you will play a critical role in ensuring the smooth and successful appointments of all new patients. Your primary responsibility will be to assist in the coordination of treatment plans, including setting up treatment rooms, welcoming new patients, and ensuring that all necessary paperwork is completed. You will also be responsible for maintaining accurate records and communicating with the Practice Manager. If you have a passion for delivering exceptional customer service and are highly motivated, we encourage you to apply for this exciting opportunity.", "Responsibilities": "\u2022 Set up treatment rooms for all new patient exams
\u2022 Welcome new patients/parents promptly with a warm smile
\u2022 Ensure new patient experience is enjoyable every single time
\u2022 Check all new patient charts to ensure info was correctly entered upon scheduling
\u2022 Have Ipad ready for new patients that have not filled this out prior to appointment
\u2022 Responsible for new patient paperwork to ensure it has been completed. Map in fields from the online questionnaire into chart. Ensures process is compliant with HIPPA laws.
\u2022 Complete New Patient Xrays for appointment
\u2022 Give accurate and correct pricing based on treatment plan recommendations. May include expected insurance amount if insurance has been previously verified for the specific patient.
\u2022 Work numbers for new patients and set up comfortable monthly payments that align with office guidelines
\u2022 Keep records of all contracts, fees, referral, and other important information
\u2022 Help to fill the schedule when needed by communicating with the Front Desk Coordinators
\u2022 Ensure accurate charting and insurance information has been entered in correctly for Insurance Coordinator to submit once contract is signed.
\u2022 New insurance information to be collected and scanned into chart by obtaining a copy of front and back of insurance card as well as half sheet filled out.
\u2022 Sign contract with patient or parent before but no later than banding date. Have contract to Insurance coordinator by next working day.
\u2022 Answer any questions patient might have regarding treatment
\u2022 Work with Practice Managers to ensure all contracts and documents are up to date, gathers needed information, and update as changes take place.
\u2022 Attend all staff meetings, front office meetings, and daily huddles.
\u2022 Representing the practice in a positive way inside and outside of the office. ", "Requirements": "\u2022 At least 1 year of treatment coordinating experience is required
\u2022 Be self-motivated, organized, and have a positive attitude
\u2022 Possess great understanding of dental terminology
\u2022 Have excellent communication and written skills
\u2022 Have excellent public relations skills
\u2022 Work well with patients and team
\u2022 Be experienced in delivering high-level customer service
\u2022 Committed to the position arriving on time daily and staying late as needed.
\u2022 Excellent computer skills including Microsoft Word, Excel, Teams, and Outlook ", "Language Code": "en"}

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